Who we are
dFitLab Healthcare (an entity of Ashish Rohilla & Company)
Effective Date: April, 2025
Our website address is: www.dfitlab.com
1. Purpose
This Privacy Policy describes how dFitLab Healthcare may use and disclose your protected health information (PHI) and how you can access this information. We are committed to protecting your privacy and complying with the Health Insurance Portability and Accountability Act (HIPAA).
Respecting your privacy is important to dFitLab Healthcare. The purpose of this statement is to inform you of the kinds of information that we may gather when you use our website, how we may use the information, and how we may disclose it to other parties. By using our products and services, you agree that this Privacy Statement is acceptable to you and that dFitLab Healthcare is permitted to use your personal information as stated below.
2. Your Rights
You have the right to:
- Get a copy of your medical record.
- Correct your medical record.
- Request confidential communications.
- Ask us to limit what we use or share.
- Get a list of those with whom we’ve shared your information.
- Get a copy of this privacy notice.
- Choose someone to act for you.
- File a complaint if you believe your rights are violated.
3. Our Responsibilities
We are required to:
- Maintain the privacy and security of your PHI.
- Inform you of our legal duties and privacy practices.
- Notify you if a breach occurs that may have compromised your information.
- Follow the terms of this notice and provide updates as needed.
4. How We May Use and Disclose Your Information
We typically use or share your health information in the following ways:
- Treatment: To provide, coordinate, or manage your healthcare.
- Payment: To bill and collect payment for services provided.
- Healthcare Operations: For quality assessment, training, and administrative purposes.
We may also use or share your information:
- For public health and safety issues.
- With health oversight agencies for activities authorized by law.
- In response to legal proceedings or law enforcement requests.
- For research purposes (with safeguards).
- To comply with workers’ compensation laws.
- With organ procurement organizations.
- With coroners, medical examiners, or funeral directors.
Information Collected
dFitLab Healthcare collects the following information:
What we do with the information we gather
We require this information to understand your needs and to improve your user experience, and for the following reasons:
1. From visitors to our website, we collect their demographics, IP address, and behaviour on our website.
2. Newsletter subscribers provide their name and email address.
3. Registered customers provide details of name, email, mobile, and billing and shipping address. This information is securely stored in our CRM.
4. Customers who purchase any healthcare service, product or tests or counselling services or teleconsultation provide their health history through a questionnaire (available offline/online). Once the healthcare service or product is completed, their data is analysed, and reports are sent. All this information is stored in our or our partners secure Laboratory Information Management System.
5. Your Choices
You can tell us your preferences about:
- Sharing information with family, friends, or others involved in your care.
- Including your information in a hospital directory.
- Contacting you for fundraising efforts.
6. Changes to This Policy
We reserve the right to change this policy at any time. Changes will apply to all information we have about you. Also, If we change our privacy policy, we will post those changes/update this page here so that you may be informed.
We suggest that you check this page periodically. Unless otherwise stated, our current Privacy Statement will apply to all information about you that we obtain.
The new notice will be available upon request, in our office, and on our website.
7. Contact Information
If you have questions or complaints, please contact:
Privacy Officer
dFitLab Healthcare (an entity of Ashish Rohilla & Company)
1ST FLOOR, HOUSE NO 376 KHASRA NO 123/21/2/1, GALI NO- 8, LANDMARK NR. NDPL OFFICE SANT NAGAR, BURARI VILLAGE, North Delhi, Delhi, 110084
+91-7011773844
hi@dfitlab.com
Website Online Policy
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here:
https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Use Cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:
dFitLab Healthcare (an entity of Ashish Rohilla & Company)
1ST FLOOR, HOUSE NO 376 KHASRA NO 123/21/2/1, GALI NO- 8, LANDMARK NR. NDPL OFFICE SANT NAGAR, BURARI VILLAGE, North Delhi, Delhi, 110084
If you believe that any information, we are holding on you is incorrect or incomplete, please write to us at the above address or email us at hi@dfitlab.com as soon as possible. We will promptly correct any information found to be incorrect.
List of Cookies We Collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id is with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag indicating whether caching is disabled. |
| FRONTEND | Your session ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates if it can use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
Health and Clinical Information
Report generation
Your health and clinical information are confidential, and we make sure all information is stored securely. The primary use of clinical information is to assess your health and recommend solutions.
De-identification of data
Before your blood/saliva/other sample enters our or our partner lab, we make sure it is assigned a unique ID and de-identified, so that your personal information is not accessible to all. Only authorized personnel from our team have access to this information. Throughout the processing, your sample is tracked securely.
Research use
Considering the importance of genetic and health information in research, we use this information without any personal identification for further analysis, with the customer’s consent. During sample collection, we send out a consent form to all customers.
Disclosure
We do not share any information with unaffiliated parties, except where required to provide you or your organization with the ability to use the product as desired or where required to do so by law. If your sample has come to us from a channel partner or a healthcare provider, they may have access to your reports and other information. dFitLab Healthcare will not be held responsible for any violation of privacy in such cases.
In the future, dFitLab Healthcare may sell business units, product lines, or other assets. In such cases, customer information may be one of the transferred business assets. Also, if dFitLab Healthcare or most of its assets were to be sold, customer information would be one of the transferred assets. In all such cases dFitLab Healthcare may disclose the customer information prior to the transaction to a prospective purchaser and its representatives in connection with the purchaser’s due diligence investigation.
Links to other Sites
Our website may have links to partner sites that are not dFitLab Healthcare’ control. This Privacy Statement applies only to our site and products and not to the linked sites.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.